Terms of service

OVERVIEW

Welcome to PlugAMA! The terms "we", "us", and "our" refer to PlugAMA. PlugAMA operates this website and all related information, content, features, tools, products, and services (collectively, the "Services") to provide you with a seamless and secure online experience.

The following Terms of Service ("Terms") describe your rights and responsibilities when accessing or using our Services.

Please read these Terms carefully, as they contain important information regarding your legal rights, obligations, warranty disclaimers, and limitations of liability.

By visiting, accessing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you have reached the age of majority in your state, province, or country of residence, or that you have obtained the necessary consent to allow any minor dependents under your supervision to use the Services.

To access certain features of the Services, including browsing our website or purchasing products, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You represent and warrant that all information provided is accurate, current, complete, and that you have the legal authority to provide such information.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You may not sell, transfer, assign, or otherwise grant access to your account to any third party.

SECTION 2 - OUR PRODUCTS

We strive to display our products and services as accurately as possible. However, actual colors, dimensions, and product appearance may vary depending on your device, display settings, and viewing conditions.

We do not guarantee that product images, descriptions, or other content will perfectly reflect the appearance of products delivered to you.

All product descriptions, specifications, pricing, and availability are subject to change at any time without prior notice. We reserve the right to discontinue any product and to limit product quantities, sales regions, or customer eligibility at our sole discretion.

SECTION 3 - ORDERS

By placing an order, you submit an offer to purchase products from PlugAMA. We reserve the right to accept, reject, limit, or cancel any order at our sole discretion.

An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued by PlugAMA.

Please review your order carefully before submitting it. Once an order has been confirmed, cancellation requests may not be possible.

If we modify, reject, or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided during checkout.

All returns, refunds, and exchanges are governed exclusively by our Refund Policy.

You represent and warrant that products purchased through our Services are intended for personal use only and not for resale, redistribution, or export.

SECTION 4 - PRICES AND BILLING

All prices, discounts, promotions, and offers are subject to change without notice.

The price charged for a product or service will be the price displayed at the time your order is placed and will be reflected in your order confirmation.

Unless otherwise stated, listed prices do not include taxes, customs duties, import fees, shipping costs, handling fees, or similar charges.

Prices displayed on our website may differ from prices offered through other channels, distributors, or third-party marketplaces.

You agree to provide accurate, current, and complete billing, payment, and account information for all purchases. You further agree to promptly update such information as necessary to ensure successful order processing and communication.

You represent and warrant that:

(i) all payment information provided is accurate and complete;

(ii) you are authorized to use the selected payment method;

(iii) charges incurred will be honored by your payment provider; and

(iv) you will pay all applicable charges, including taxes, shipping costs, and other fees associated with your purchase.

SECTION 5 - SHIPPING AND DELIVERY

All shipping and delivery dates provided by PlugAMA are estimates only and are not guaranteed.

We are not responsible for delays resulting from shipping carriers, customs clearance procedures, weather conditions, supply chain disruptions, or circumstances beyond our reasonable control.

Ownership and risk of loss transfer to you once products have been delivered to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content and materials available through the Services, including but not limited to trademarks, logos, brand names, text, graphics, images, videos, audio recordings, product reviews, website design, software, and other intellectual property, are owned by PlugAMA or its licensors and are protected by applicable intellectual property laws.

You may use the Services solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, publish, transmit, display, create derivative works from, or otherwise exploit any content from the Services without our prior written permission.

Nothing contained in these Terms grants you any ownership rights, licenses, or interests in any intellectual property belonging to PlugAMA or its licensors.

The names "PlugAMA," associated logos, product names, service names, designs, and slogans are trademarks owned by PlugAMA or its licensors. Unauthorized use is strictly prohibited.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, applications, or services that we do not own, control, monitor, or manage.

Such tools are provided on an "as is" and "as available" basis without warranties, representations, or endorsements of any kind.

Your use of any optional third-party tool is entirely at your own risk and subject to the terms and conditions established by the applicable third-party provider.

We may introduce new features, services, tools, or resources from time to time. Any such additions shall be considered part of the Services and subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to websites, services, or content operated by third parties.

We do not control, endorse, or assume responsibility for the content, policies, practices, products, or services of any third-party website.

Your access to and use of third-party websites is entirely at your own risk. We encourage you to review the applicable terms, conditions, and privacy policies before engaging in any transaction or interaction with third parties.

Any complaints, claims, concerns, or disputes regarding third-party products or services should be directed to the applicable third party.

SECTION 9 - PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

We may share information with trusted service providers and technology partners only as necessary to operate our Services, process payments, fulfill orders, improve website functionality, prevent fraud, and comply with applicable legal obligations.

For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.

SECTION 10 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant PlugAMA a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

We may use Feedback to operate, evaluate, improve, promote, and develop our Services and to perform our obligations and exercise our rights under these Terms.

You also represent and warrant that:

(i) you own or have all necessary rights to submit the Feedback;

(ii) you have disclosed any compensation or incentives received in connection with the Feedback; and

(iii) your Feedback complies with these Terms.

We are under no obligation to:

(1) maintain Feedback in confidence;

(2) compensate you for Feedback; or

(3) respond to Feedback.

We reserve the right, but not the obligation, to monitor, edit, or remove any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise objectionable, or that violates these Terms or any intellectual property rights.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, publicity, or proprietary rights. You further agree that your Feedback will not contain unlawful, abusive, defamatory, obscene, or malicious content, including malware, viruses, or other harmful software.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback.

You are solely responsible for any Feedback you submit and its accuracy. PlugAMA assumes no responsibility or liability for Feedback posted by you or any third party.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or change information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.

SECTION 12 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services:

(a) for any unlawful or fraudulent purpose;

(b) to violate any applicable laws, regulations, or ordinances;

(d) to harass, abuse, threaten, defame, intimidate, or harm any person;

(e) to submit false or misleading information;

(f) to distribute unlawful, harmful, or unauthorized content;

(g) to send spam, chain letters, unsolicited promotions, or similar communications;

(h) to impersonate another person or entity; or

(i) to engage in conduct that may damage PlugAMA, its Services, users, or reputation.

In addition, you agree not to:

(a) upload or transmit viruses, malware, or malicious code;

(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without authorization;

(d) engage in phishing, scraping, or data extraction activities;

(e) use bots, spiders, automated systems, AI agents, or similar technologies to access the Services without authorization; or

(f) interfere with or circumvent security measures, access controls, or protective technologies implemented by PlugAMA.

We reserve the right to suspend, restrict, or terminate access to the Services if we determine that you have violated these Terms.

SECTION 13 - AGENTS

13.1 This section ("Agent Terms") applies if you use, deploy, permit, or enable any Agent to access, use, or interact with the Services.

"Agent" means any software, automated service, AI system, or technology capable of taking autonomous or semi-autonomous actions on behalf of a person or entity.

13.2 No Agent may access or interact with the Services unless it clearly identifies itself and complies with all requirements contained in these Terms.

13.3 PlugAMA reserves the right to limit, restrict, block, or otherwise control access by any Agent through technical or legal means.

13.4 Agents must:

(i) accurately identify themselves in requests;

(ii) not conceal or misrepresent their automated nature;

(iii) not bypass CAPTCHA systems or other human-verification measures;

(iv) respond truthfully when asked whether they are automated; and

(v) not circumvent restrictions or access-control measures implemented by PlugAMA.

SECTION 14 - TERMINATION

We may terminate or suspend your access to the Services at any time and for any reason without prior notice.

You remain responsible for all obligations incurred before termination.

Any provisions that by their nature should survive termination shall remain in effect, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Privacy Policy provisions.

Country/region

Terms of service